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Inside Sales Representative

Do you have strong expertise in inside sales, coordination, and customer service, and are looking for a new challenge in a fast-growing tech company with a mission that makes a real impact? Base Camp Connect has the opportunity for you!

Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative Inside Sales Representative

Inside Sales Representative

Job Features

Compensation

Competitive salary

Schedule

40 hours/week

Workplace Type

On-site

Employment Type

Full-time

Location

Lévis, Québec

Who we are

Base Camp Connect

Learn more on Base Camp Connect

For nearly 15 years, Base Camp Connect, a Telflex Technologie Inc. company, has been dedicated to transforming communications to protect human life. It designs and locally manufactures tactical communication solutions for defence and special forces markets.

The company is driven by innovation, ease of use, and a strong ability to integrate technologies that are typically incompatible, building distinctive IP in the process. Its products enable true joint and inter‑agency interoperability. Most recently, Base Camp Connect supported French authorities in securing Olympic venues for the Paris Games, delivering real‑time operational command capability distributed across 17 cities.

Workplace and benefits

Competitive salary
Flexible 40‑hour workweek
Group insurance plan
Group RRSP (Registered Retirement Savings Plan)
Access to a telemedicine/virtual healthcare platform
Employee Assistance Program (EAP)
On‑site gym
Unlimited coffee
Wellness allocation
Collaborative and engaging work environment
Company events with a dynamic and dedicated team

Your Role

As an Inside Sales Representative, you play a central role in managing customer orders, tracking quotes and bids, and providing after-sales service. Acting as a liaison between customers, sales, production, and logistics, you actively contribute to the smooth running of operations and continuous process improvement.

Key Responsibilities

Track orders and deliveries to ensure a high-quality customer experience
Prepare complete, compliant, and timely quotes
Qualify Requests for Quotation (RFQ), Requests for Information (RFI), and Requests for Proposal (RFP) based on client needs, and contribute to market intelligence.
Maintain up-to-date client information in Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems.
Conduct after-sales follow-ups and ensure customer satisfaction
Support external sales representatives and collaborate with internal teams
Coordinate files, particularly for institutional and government clients (e.g., National Defense)
Contribute to the continuous improvement of inside sales practices

Desired Profile

Excellent organizational skills, attention to detail, and thoroughness
Strong communication and customer service skills
Team player, proactive, and able to manage multiple priorities

Qualifications

Education: DEC/DEP in sales, administration or related field
Experience: Minimum 5 years in inside sales, customer service, or sales coordination
Asset: Experience with institutional clients (B2G) or the Defense sector
Language: Bilingual in French and English (required)
Tools & Systems:
- Proficient in Excel, Word, Outlook
- Experience with CRM systems (e.g., Zoho, HubSpot)
- Familiar with ERP systems

Join the BCC team

Équipe, team, BCC, Base Camp Connect, Bureau, produits, montage

Contact

Think you’d be a good fit?

For any questions about our company or its open positions, please contact us:

Address : 2190 3e Rue, Bureau 101-C, Lévis, Québec G6W 6V4
Phone: +1-418-837-8909
Email: [email protected]

Submit Your Application

Wendake, Légende, Première Nation, Souper de Noël Équipe, Feu, Maison longue, Base Camp Connect

Careers

Company culture

Collaboration, innovation, and employee well‑being are at the heart of our culture. We believe that when people grow, personally and professionally, our mission comes to life: transforming communications to save lives. Join a dynamic community that celebrates ideas and invests in your development. Visit our careers page to explore our values and the opportunities available.

Discover our company culture