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Every public safety, search, and rescue or military team needs interoperability between its communication equipment and its different partners on scene.

You can see the main differences of the BCC systems in this comparative table . If you are unsure, you can always contact us , and we will help you figure it out.

You can retrieve your portal password by clicking on Forgot Password. If you still need help, please contact us by email at sales@basecampconnect.com or by phone at +1-418-837-8909.

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First of all, thanks for your interest in our company and products! If you feel like it would be a good fit, please let us know your interest by filling out this form .

Yes! It is precisely why we created the BCCs. They are designed to allow interoperability between the different partners onsite.

You can connect radios to different talkgroups by pressing the talkgroup push-button selector on the system’s faceplate.

Multiple power supply sources are available; power adapter (120/240 VAC), 12VDC vehicle power adapter, uninterruptible power supply(UPS), external batteries, etc.

Since we use standard and open protocols, our systems can be connected to most existing devices, networking, and telephony infrastructure and services hosted on the cloud or locally. Connected via Internet/VPN/Private Network, we ensure compatibility with industry standards.

Nearly all radios are compatible, no matter the model, network, and encryption type. If the radios you are currently using are not standard, we can build custom cables to meet your needs.

Yes, all the systems are SIP compatible. You can register SIP extensions into radio talkgroups and communicate from phone to radio easily.

Yes, you can use the BCC to create your network for voice, data, and radio interoperability. There is no need to be connected to the internet to operate.

The connectors used on our systems are all Standard NATO audio connectors (MIL-DTL-55116) and RJ45.

For sure, you can connect them in multiple ways. It can either be remotely by satellite, Internet, radio, or analog connection or in the same environment with an ethernet cable. This allows you to multiply the BCCs capabilities and increase the area covered by your network.

Donor radios are needed from every entity to relay audio through the Base Camp Connect systems to other radio networks, systems, etc.

Yes, the Base Camp Connect systems are compatible with SIP-based IP PBX / Unified Communication systems.

Yes, the Base Camp Connect systems have been designed to connect normally incompatible equipment and make them interoperable.

Multiple encryption options are available:

• VPN: IPsec/L2TP/OpenVPN/ and more
• SIP: SRTP payload encryption/TLS encryption for call set-up/Mutual authentication/FIPS 140-2/Suite B

• By Phone at +1-418-837-8909;
• By Email at helpdesk@basecampconnect.com;
• Contact Support Form (mettre le lien vers le formulaire)
• By creating a ticket in your portal

You can find the user manuals in your portal. If you can’t find what you are searching for, please contact our technical support team at helpdesk@basecampconnect.com.

Yes, we do. To know more about our warranty and service plans, please contact your sales representative or contact us at sales@basecampconnect.com.

A user manual is sent out with every system, which provides an overview on how to get started. If you need additional help, please contact the technical support team.

Everything can be updated remotely in a secure way or locally with a computer. We suggest contacting the technical support team before attempting to update your system.

Yes, depending on the system you are buying, different training options are available. You can have on-site or virtual training.

Since all the products are custom made, you will need to fill out the request a quote form.

To provide pricing, we need to understand your needs because every BCC is custom-made to fit your needs.